I have to chime in on the battery. I have been listening to audio books all day. from around 11. its now 7 my time. Still at 60%. This is with calls, text and email. I am using my wired headphones. Ive owned winmo and not a single one would still have a charge left with this kinda use. On another note, reliability and ease of use. I dont have to worry about soft reseting my phone every other day. It just happily keeps working. Blackberrys are just easy to use. They take next to no time to learn the main functions. Setup is another item. I work as a tech in a Sprint store. I came from Tier 2 support. I cant say how many times ive had to walk someone through re setting up email on a new palm or winmo device. Blackberry.......not a issue. Worst case i have to go in and activate the user acct under the new PIN. SOOO much easier.