Originally Posted by zero7404
i didn't really read thru the entire thread to see that Otterbox has come to the forums to tend to this problem, so i am sorry that my post comes off as a slam. it's a preconceived notion of mine that many companies out there in the past 10-15 years have steered towards rotten habits to make more money.
guess it's a reputation that all the 'good-natured' companies need to overcome...
i'm an aerospace engineer....if you need suggestions on improvement for your case, let me know...
It's important to us to address any issues and make things right, and yes, this is absolutely a rarity today. We're always open to suggestions and you are welcome to submit them online under the "contact us" tab on our homepage. Thanks!