thetruth,

Open your battery door, remove the battery, and see if the lower right hand corner of the sticker says "Made in Mexico".

I am curious to know because, in addition to dust under the screen, I've heard complaints that Mexican made Storms have color issues. Both of mine were Canadian made and have vibrant color displays.

I think you have a valid complaint with Verizon if you can take the unit into the VZW store and show a noticeable contrast between the floor model and yours.