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Old 03-03-2009, 04:31 AM   #1 (permalink)
udotirol
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Join Date: Mar 2009
Model: 9100
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Default switching from BIS to BES/Activation problem

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Hi,

I just sucessfully installed a test BES for one of our customers and now I am trying to perform an enterprise activation.

However, I don't seem to be able to succeed because after sending out the activation password to the device and entering the password in the enterprise activation wizard, the device waits for a couple of minutes and finally quits the procedure with a "Server is not responding" message.

I've read many posts regarding this issue but unfortunately I don't seem to the able to solve it ...

The test device I have is currently registered for BIS, so my best guess would be that BIS conflicts with BES. Is that true?

The carrier has provisioned the test device to also do BES, at least they are already charging for it.

So any ideas how to further debug this issue?
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