I am only on the Cingular BIS and I have the browser. I am not sure what you may have done wrong but here is a suggestion. Download the 8700c firmware. You should be able to find a link to it in an earlier post here or on the Cingular site. Install it and then after you connect your 8700 go to the application loader and check to see if the Browser has a check by it. If not check it and go ahead and install it.