Originally Posted by mzini
Thanks for your response. Yes, I did install the software on my PC, directly off the included CD that came with my unit. Keep in mind I have tried installing it several times now after wiping all blackberry software clean off my pc. Still no luck... same thing every time.
the cd does not contain the bb os software...you have to download it, the cd has the desktop/hanheld manager software
download from the link that i provided and try that solution