Haha, yes patience. The process above can be time consuming, so you will need patience. Most issues with your blackberry can be solved. So just have some patience, check these forums. There's a TON of information and very intelligent, helpful people here too.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]