When you find out let me know... I'm in the same boat you are with an 8820 and ATT communication manager. What you/we need is a Bluetooth Personal Area Network (PAN) connection. I assume that you have your BB paired with your laptop correct?

When I go to my connections (XP Pro, Start Menu, Connect To, Bluetooth Network Connection) and search for a bluetooth device my BB 8820 does not come up because it is either not PAN able or not PAN configured.

Can someone explain how to set up a Personal Area Network over Bluetooth to run VZAccess or ATT Connect? Dial Up connection does not seem to work for me either.

(op - did not mean to jack your thread, hopefully this helps not takes away from your issue)