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Old 12-02-2005, 10:12 AM   #7 (permalink)
Knows Where the Search Button Is
Join Date: Oct 2005
Model: 8300
Carrier: AT&T
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Originally Posted by DJJeffT
WARNING: I doubt that they will honor it if you have a problem.

While that might be true and is very possible in this case. If the customers are paying insurance for their BB then they have an obligation to them. Its not the customers fault but thiers. Simply telling them "Although you've been paying insurance we cannot process your insurance request." doesn't cut it for me.