| | Get Plain Text deletes text in email
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So I updated to BES 4.1.6 MR4 yesterday.
I am having the following problems:
1. Some emails that come through come as blank. I have used the search facility and also googled. Discovered that others are experiencing a similar issue. The work around seems to be "click Get Plain Text" and you should be able to retrieve the message (acceptable work around). When I do this, the attachments in the message populate - but the text of the message does not appear. Which leads me to my next problem:
2. On ALL my messages, whether they appeared properly first or not, when I click "Get Plain Text" the entire content of the message disappears. If I click on the Get HTML button, the text re-appears (but only on the messages that were OK first off - not the ones described as a problem above).
If on the other hand, I switch off HTML emails completely, all messages appear fine.
Experiencing the issues on the following handsets:
Bold, Javelin and Storm
Any ideas/solutions would be appreciated!