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suicidepact Offline
Thumbs Must Hurt
 
Posts: 189
Join Date: Aug 2007
Model: 9530
OS: .75
PIN: N/A
Carrier: Verizon
Default 04-22-2009, 02:25 PM

Quote:
Originally Posted by Incipio View Post
Hi suicidepact -

I am very sorry to hear about the Saturday delivery issue you had. If you want to contact customer service and let them know the issue you had, they would be more than happy to compensate you for the money you spent, in some way.

We will work on getting No Saturday deliveries up on our site ASAP!
Thanks Incipio but I did email them and they basically gave me the brushoff with a form letter back, referring me to a page with the shipping policies, and implying it was my fault. Oh well. Too bad the site was all too willing to still take my money. What exactly is customer service for then? I'm more upset now than before and even less inclined to use the site again.
   
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