Sorry this took so long I could only work on this so long yesterday.
The Driver detected is an Intel(R) 945G it saies the current driver installed is 126.96.36.19996
Upon using the Intel(R) Driver Update Utility it saies the following.
A customized computer manufacturer driver is installed on your computer.
The Intel Driver update utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufactuere for the latest driver for your computer.
So I went to the dell website and downloaded the drivers for his computer using the service tag on his pc. As far as I can tell it is updated. And the issue is still there.