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Old 04-26-2009, 03:29 PM   #1 (permalink)
johnnyrichter
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Location: Southwest Missouri
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Default PRL issue, one phone faster than the other.

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Ok so I've been using my Alltel 8130 for internet for quite some time now, and it's always been stuck on 1X in my area...it never sees 1XEV unless I stroll in to town which doesn't help because I use net at home.

Last week I decided to buy my fiance a new 8130+2year contract with alltel, from the local radio shack. Her phone is on 1XEV here, mine still is not. She has the Alltel-supplied OS, I have an OS from here...but like 2 versions ago. My phone WILL NOT upgrade the PRL from 30038 to 40048, her phone was 40048 out of the box. Her internet speeds up and down are over two times as fast as mine!

A few months ago I called Alltel about my phone not updating the PRL(*228), they tried pushing the update 4 times and still nothing. I think is is why I can't get on 1XEV at my house, but my fiance can. We never could figure out why my phone wasn't applying the PRL update.

I'm now downloading the most recent OS for my phone and will do the upgrade to see if that works. In case it doesn't...what are some other options I have to fix this issue?

EDIT: Just upgraded to the newest OS in the stickies, went without a hitch...but after the update AND a *228, my PRL is still 30038. Why is my phone not installing the PRL update after downloading? It says successful and everything! Still on 1X. Ugh.

EDIT 2: When I hit send, then type #HELP* and then send again, it brings me to some info screen that lets me view things like my PRL. When I view that info on both phones, some stuff on my fiance's phone is different than mine. If I hit send and ##000000 and hit send again it brings me to the CDMA setup screen, and again...I'm seeing some little differences between her phone and my phone, apart from the obvious stuff like different phone numbers. Should some of my settings match hers on the CDMA setup screen, and is it safe to change those as long as I make note of what the settings were before the change? I'm going to have to do this on my own because Alltel only offers to push the PRL update which we've tried numerous times without any luck.

Here's the differences when viewing #HELP* info, obvious differences like OS version and ID info left out...

My phone PRL = 30039
Her phone PRL = 40048

My Phone CDMA Channel = 384
Her Phone CDMA Channel = 426

My phone also shows an IP number, and hers doesn't. I'm currently online with her phone, and my phone is just sitting there "idle" on the desk. Not sure if this means anything.

Here's the differences when viewing the ##000000 CDMA setup, obvious differences like OS version and ID info left out...

My Phone Mobile Network Code = 27
Her Phone Mobile Network Code = 72

Any issues stand out from this info? No matter what I do, I just can't get my PRL to update and I'm almost positive that is what's keeping me from getting on 1XEV here at home, like her phone is currently doing.

EDIT 3: Found this link, http://www.the-answerman.com/sidlist/prl/index.asp, but the install instructions don't seem to work for my phone. When I type ##775 I'm told I don't have the correct 6 digit password, and I'm not given the option to type it in. If I type ##PRL, it brings me to a disconnected number. I can go to ##000000 like stated above, but there's no PRL info or any PRL update option. Is there any way to manually update my PRL to 40048? I have the 40048 PRL downloaded to my desktop, and copied to my miniSD...

Last edited by johnnyrichter : 04-26-2009 at 05:28 PM.
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