Well i am on Day 13 of my new Blackberry Curve 8900 from Orange...and still no BIS or internet access.
Called last night (sunday) and they decided to raise a ticket with Tech Support, even though i thought this had been done on day 2!!!!
Tech Support called me back this afternoon to ask a few questions to pass onto RIM, exactly the same questions i get asked everytime, OS version and platform etc...
I have been told by Orange that they are not in the wrong as the service is provided by RIM and not by Orange.
As such Orange are providing a fully functioning voice service, the internet is provided by RIM.
So they are basically not hurrying as it is not their fault.
Total piss take!