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newportweb · 04-27-2009, 12:23 PM

Well i am on Day 13 of my new Blackberry Curve 8900 from Orange...and still no BIS or internet access.

Called last night (sunday) and they decided to raise a ticket with Tech Support, even though i thought this had been done on day 2!!!!

Tech Support called me back this afternoon to ask a few questions to pass onto RIM, exactly the same questions i get asked everytime, OS version and platform etc...

I have been told by Orange that they are not in the wrong as the service is provided by RIM and not by Orange.
As such Orange are providing a fully functioning voice service, the internet is provided by RIM.
So they are basically not hurrying as it is not their fault.

Total piss take!

04-27-2009, 12:23 PM	#10 (permalink)
newportweb New Member Join Date: Apr 2009 Model: 8900 PIN: N/A Carrier: Orange UK Posts: 8 Post Thanks: 0 Thanked 0 Times in 0 Posts	Well i am on Day 13 of my new Blackberry Curve 8900 from Orange...and still no BIS or internet access. Called last night (sunday) and they decided to raise a ticket with Tech Support, even though i thought this had been done on day 2!!!! Tech Support called me back this afternoon to ask a few questions to pass onto RIM, exactly the same questions i get asked everytime, OS version and platform etc... I have been told by Orange that they are not in the wrong as the service is provided by RIM and not by Orange. As such Orange are providing a fully functioning voice service, the internet is provided by RIM. So they are basically not hurrying as it is not their fault. Total piss take!
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