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Old 04-30-2009, 07:20 AM   #10 (permalink)
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Join Date: Apr 2009
Model: 9530
Carrier: verizon
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Default not that

connections are set to usb and my service rep from verizon says we do not have to do the service books. he is going to try a new phone. we tested it on another computer and when connecting it the balloon saying there was trouble with the hardware came up on the bottom of the screen.
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