Originally Posted by barjohn

Listen guys, the company is ware of the problem and their engineers are looking for a solution. Neither is as easy a task as you might think. A solution you could come up with for a single unit might not work on a production line and that is what they need. They have told me that they will solve the problem and make good any defective units. What more can one expect. It isn't like they are telling you to go f off. Give them a chance to fix the problem. And those of you talking or thinking about law suits obviously don't know what one entails. $6K would be just starters to get someone to take the case and it would keep going from there. Then taking into account that this is a contract issue you are only entitled to actual cash damages, i.e. what you paid for the unit. Start a class action you say? Well you will make the lawyes rich since now we are talking about $60K+ to start and guess what you will get, yes you guessed it $300.

RIM has acknowledged the problem. They are working on the problem. Let's give them time to fix it. Reasonable time is 60 days. Then you have a legitimate excuse to raise hell. Just my $0.02.