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Old 06-05-2009, 06:53 AM   #1 (permalink)
keiny
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Join Date: Jun 2009
Model: 8330
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Carrier: Sprint
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Default strange 8330 problem

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I have used the search function but wasnt able to find anyone with the same, strange problem that I have. I hope that I didnt miss it. If I did I am sorry.

Last week I got an 8330 and I loved it, notsomuch now. The problem started when I left it connected to the computer one night by mistake. Since that night my BB wont charge and I get really bad battery life. The strange thing is that I'm able to connect it to the pc, its recognized and I can transfer files. When I connect it to the charger the little charging icon comes up but it's draining the battery instead of charging it.

I've tried using the wall charger, the car charger and charging it off the computer but the same thing happens. The icon appears but nothing is happening. When I first got it I was able to go 2 or 3 days on a single charge. Now I'm lucky to get 6 hours before I have to switch the battery out. I have an old Verizon BB that uses the same type of battery, I'm using that one to keep a spare battery charged.

I'm completely confused. If the USB port was broken I wouldnt be able to connect to transfer files but I can so that cant be the problem. I read a few threads here that suggested turning it off to charge. When it's off and connected to the wall charger the green light flashes but a few hours later it stops flashing and the battery is completely dead.

I've tried updating the OS (desktop manager says there is an available update) It gets about 90% complete then it hangs there and wont ever complete.

Can anybody help me please?
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