BlackBerry Forums Support Community - View Single Post - Device (Bold) provisioning issue for activation (with enterprise services)

penguin3107 · 06-09-2009, 11:09 AM

There's definitely a problem with this particular handheld.
Perhaps it was once reported lost or stolen, because it appears that RIM has removed this device from its network or has a service block on it.

Probably explains this comment you made above --> "if i send a mail, it fails with a red cross saying that "Message Status: service block""

You can try calling RIM, but I have a feeling that in the end you're probably looking at replacing this handheld with a different one.

06-09-2009, 11:09 AM	#10 (permalink)
penguin3107 BlackBerry God Join Date: Jan 2005 Model: iOS 5 Carrier: VZW Posts: 11,706 Post Thanks: 1 Thanked 237 Times in 219 Posts	There's definitely a problem with this particular handheld. Perhaps it was once reported lost or stolen, because it appears that RIM has removed this device from its network or has a service block on it. Probably explains this comment you made above --> "if i send a mail, it fails with a red cross saying that "Message Status: service block"" You can try calling RIM, but I have a feeling that in the end you're probably looking at replacing this handheld with a different one. Attached Thumbnails __________________ BCSA BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3 http://port3101.org Last edited by penguin3107 : 06-09-2009 at 11:10 AM.
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