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Old 06-09-2009, 11:09 AM   #10 (permalink)
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Join Date: Jan 2005
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There's definitely a problem with this particular handheld.
Perhaps it was once reported lost or stolen, because it appears that RIM has removed this device from its network or has a service block on it.

Probably explains this comment you made above --> "if i send a mail, it fails with a red cross saying that "Message Status: service block""

You can try calling RIM, but I have a feeling that in the end you're probably looking at replacing this handheld with a different one.
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Device (Bold) provisioning issue for activation (with enterprise services)-besc.gif  
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3

Last edited by penguin3107 : 06-09-2009 at 11:10 AM.
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