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Old 06-17-2009, 11:12 AM   #1 (permalink)
wbeers
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Default Help with strange error log

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Hi folks,

Been over every thread, forums and KB article I can find. I've administered BES 4.x in Exchange 2003 environments before, but this is the first time I've worked with 5.0. I have caught up on everything and pored over plenty of material and figured out plenty of smaller problems, but I am stuck trying to get the Blackberry Agent to start.

Environment:

BES 5.0 installed on Windows Server 2008 x64 SP1 which also hosts Exchange 2007 SP1
SQL Server 2005 hosting the database on Windows Server 2003 SP1

Gone through all the necessary procedures, permissions, settings, configurations, etc. to set up BES correctly. I can add users via the web management tool and SRP is working correctly, and MAPI appears to be working as well. However, I am getting error 5305 in the log. I have been through KB01018 multiple times but nothing seems to apply. IEMStest reports no problems. The BESadmin account is visible in the GAL. I have Public Folders and OAB working to the best of my knowledge. I am sure there are more things on the "checklist" that I've covered, but that's a good start. The troubling bit is the MAGT error log:

Code:
UTF-8 encoded
[30000] (06/17 09:57:49.938):{0x364} Current Date: 2009/06/17
[30000] (06/17 09:57:49.938):{0x364} [DIAG] EVENT=Thread_report, THREADID=0x364, THREADNAME="DebugLogger"
[30000] (06/17 09:57:49.939):{0x364} [ENV] Current Process: c:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryAgent.exe
[30000] (06/17 09:57:49.939):{0x364} [ENV] Current Process logged on as: CPMFCU\besadmin, Start Time: Jun 17 2009 09:57:49, Uptime (seconds): 0
[30000] (06/17 09:57:49.939):{0x364} [ENV] Current Process id: 8804
[30000] (06/17 09:57:49.939):{0x364} [ENV] Computer Host Name: EXCHANGE, OS Version: 6.0, Build number 6001, ServicePack Major 1, ServicePack Minor 0
[30000] (06/17 09:57:49.939):{0x364} [ENV] Processor Identifier: Intel64 Family 6 Model 23 Stepping 6
[30000] (06/17 09:57:49.939):{0x364} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (06/17 09:57:49.939):{0x364} [ENV] Processor Name String: Intel(R) Xeon(R) CPU           E5450  @ 3.00GHz
[30000] (06/17 09:57:49.939):{0x364} [ENV] Number of Processors: 8
[30000] (06/17 09:57:49.939):{0x364} [ENV] 94 percent of memory in use.
[30000] (06/17 09:57:49.939):{0x364} [ENV] Total size of physical memory: 16770052 KB
[30000] (06/17 09:57:49.939):{0x364} [ENV] Size of physical memory available: 950896 KB
[30000] (06/17 09:57:49.939):{0x364} [ENV] Size of the committed memory limit: 33776664 KB
[30000] (06/17 09:57:49.939):{0x364} [ENV] Size of available memory to commit: 16644104 KB
[30000] (06/17 09:57:49.939):{0x364} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (06/17 09:57:49.940):{0x364} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2011992 KB
[30000] (06/17 09:57:49.940):{0x364} [ENV] Total HD bytes: 597996597248, Total free bytes = 446417817600
[30000] (06/17 09:57:49.969):{0x364} [ENV] System up time: 0 days 07 hrs 55 mins 56 secs
[30000] (06/17 09:57:49.969):{0x364} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (06/17 09:57:49.970):{0x364} [ENV] TCP/IP provider (Winsock) File Version: 6.0.6001.18000 (C:\Windows\System32\wsock32.dll)
[30000] (06/17 09:57:49.970):{0x364} [ENV] Local machine IP Address = 10.131.16.80
[30000] (06/17 09:57:49.971):{0x364} [ENV] Winsock2 file: @%SystemRoot%\system32\wshtcpip.dll,-60103, Version: 6.0.6001.18000 (C:\Windows\System32\mswsock.dll)
[30000] (06/17 09:57:49.971):{0x364} [ENV] Winsock2 file: NTDS, Version: 6.0.6000.16386 (C:\Windows\System32\winrnr.dll)
[30000] (06/17 09:57:49.971):{0x364} [ENV] Winsock2 file: @%SystemRoot%\system32\nlasvc.dll,-1000, Version: 6.0.6001.18000 (C:\Windows\system32\NLAapi.dll)
[30000] (06/17 09:57:49.972):{0x364} [ENV] Winsock2 file: @%SystemRoot%\system32\napinsp.dll,-1000, Version: 6.0.6001.18000 (C:\Windows\system32\napinsp.dll)
[30000] (06/17 09:57:49.972):{0x364} [ENV] Microsoft XML Parser 6.0: C:\Windows\System32\msxml6.dll, Version: 6.20.1099.0
[30000] (06/17 09:57:50.261):{0x364} [ENV] MSSQL OLEDB provider is available: [SQLOLEDB]
[30000] (06/17 09:57:50.261):{0x364} [ENV] SQLCLI provider is available: [SQLNCLI]
[30000] (06/17 09:57:50.261):{0x364} [ENV] MDAC version: 6.0.6001.18000
[30000] (06/17 09:57:50.261):{0x364} [ENV] MSADO15.DLL: C:\Program Files (x86)\Common Files\System\ado\msado15.dll, Version: 6.0.6001.18000
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: System, ID: 4
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: smss.exe, ID: 456
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: csrss.exe, ID: 524
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: wininit.exe, ID: 576
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: csrss.exe, ID: 584
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: services.exe, ID: 620
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: winlogon.exe, ID: 644
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: lsass.exe, ID: 672
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: lsm.exe, ID: 680
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: svchost.exe, ID: 836
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: svchost.exe, ID: 896
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: LogonUI.exe, ID: 972
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: svchost.exe, ID: 980
[30000] (06/17 09:57:50.266):{0x364} [ENV] Running Process: svchost.exe, ID: 244
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 348
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: SLsvc.exe, ID: 336
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 504
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 740
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 880
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 1128
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: spoolsv.exe, ID: 1392
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 1420
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: taskeng.exe, ID: 1496
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: BAS-NCC.exe, ID: 1596
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: BBAttachServer.exe, ID: 1616
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: BBAttachMonitor.exe, ID: 1636
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: BlackberryRouter.exe, ID: 1704
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: BESAlert.exe, ID: 1812
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: inetinfo.exe, ID: 2180
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: MSExchangeADTopologyService.exe, ID: 2284
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: msftesql.exe, ID: 2344
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: sqlservr.exe, ID: 2400
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 2484
[30000] (06/17 09:57:50.267):{0x364} [ENV] Running Process: svchost.exe, ID: 2496
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: sqlbrowser.exe, ID: 2524
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: sqlwriter.exe, ID: 2620
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: vialogsv.exe, ID: 2660
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: svchost.exe, ID: 2740
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: svchost.exe, ID: 2752
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: BAS-AS.exe, ID: 2876
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: Microsoft.Exchange.AntispamUpdateSvc.exe, ID: 2932
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: WmiPrvSE.exe, ID: 3952
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: Microsoft.Exchange.EdgeSyncSvc.exe, ID: 4108
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: MsExchangeFDS.exe, ID: 4212
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: MSExchangeMailboxAssistants.exe, ID: 4260
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: MSExchangeMailSubmission.exe, ID: 4304
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: Microsoft.Exchange.Cluster.ReplayService.exe, ID: 4348
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: Microsoft.Exchange.Search.ExSearch.exe, ID: 4424
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: Microsoft.Exchange.ServiceHost.exe, ID: 4480
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: MSExchangeTransport.exe, ID: 4596
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: MSExchangeTransportLogSearch.exe, ID: 4676
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: EdgeTransport.exe, ID: 4824
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: pvlsvr.exe, ID: 5024
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: beremote.exe, ID: 5244
[30000] (06/17 09:57:50.268):{0x364} [ENV] Running Process: store.exe, ID: 5264
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: mad.exe, ID: 5332
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: w3wp.exe, ID: 5340
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: beserver.exe, ID: 5828
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: benetns.exe, ID: 6284
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: bengine.exe, ID: 6312
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: w3wp.exe, ID: 7716
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: csrss.exe, ID: 8592
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: winlogon.exe, ID: 8616
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: msdtc.exe, ID: 8812
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: taskeng.exe, ID: 9072
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: rdpclip.exe, ID: 9208
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: dwm.exe, ID: 7884
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: explorer.exe, ID: 7484
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: jusched.exe, ID: 6784
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: iexplore.exe, ID: 4324
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: svchost.exe, ID: 7420
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: RIMDeviceManager.exe, ID: 6172
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: BbDevMgr.exe, ID: 6864
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: cmd.exe, ID: 8940
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: mmc.exe, ID: 5700
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: BlackBerryController.exe, ID: 3620
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: BlackBerryDispatcher.exe, ID: 9180
[30000] (06/17 09:57:50.269):{0x364} [ENV] Running Process: msftefd.exe, ID: 5496
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: w3wp.exe, ID: 6720
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: TranscodingService.exe, ID: 6484
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: wuauclt.exe, ID: 7952
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BlackBerrySyncServer.exe, ID: 6168
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BlackBerryMailStoreSrvr.exe, ID: 3540
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BlackBerryPolicyServer.exe, ID: 3496
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: csrss.exe, ID: 6236
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: winlogon.exe, ID: 1584
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: taskeng.exe, ID: 7156
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: rdpclip.exe, ID: 8552
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: dwm.exe, ID: 1844
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: explorer.exe, ID: 6304
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: jusched.exe, ID: 9320
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: cmd.exe, ID: 10032
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BBConvert.exe, ID: 9560
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BBConvert.exe, ID: 9536
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BBConvert.exe, ID: 9492
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BBConvert.exe, ID: 6436
[30000] (06/17 09:57:50.270):{0x364} [ENV] Running Process: BlackBerryAgent.exe, ID: 8804
[40000] (06/17 09:57:50.272):{0x364} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[50076] (06/17 09:57:50.348):{0x1D4C} Starting BlackBerry Mailbox Agent 1 for Server CPM-BES - Version 5.0.0.110
[30221] (06/17 09:57:50.388):{0x1D4C} BES Cryptographic Kernel module is initialized and working properly
[30000] (06/17 09:57:50.388):{0xF7C} [DIAG] EVENT=Register_thread, THREADID=0xF7C, THREADNAME="ExtUDPLogThread"
[50049] (06/17 09:57:50.389):{0xF7C} Waiting for external UDP log messages on port 4085
[45009] (06/17 09:57:50.389):{0x1D4C} More cache hit rate: 0.0%, requests: 0, adds: 0, size: 0.0/30.0 Mb
[45014] (06/17 09:57:50.389):{0x1D4C} ExtMore cache hit rate: 0.0%, requests: 0, adds: 0, size: 0/20000
[45079] (06/17 09:57:50.389):{0x1D4C} Attachment cache hit rate: 0.0%, requests: 0, adds: 0, size: 0.0/30.0 Mb
[40212] (06/17 09:57:50.389):{0x1D4C} Address cache hit rate: 0.0%, requests: 0, adds: 0, size: 0
[40328] (06/17 09:57:50.389):{0x1D4C} Failed cache hit rate: 0.0%, requests: 0, adds: 0, size: 2
[30054] (06/17 09:57:50.389):{0x1D4C} Starting Message System
[30055] (06/17 09:57:50.391):{0x1D4C} Using MAPI profile BlackBerryServer
[40206] (06/17 09:57:50.401):{0x1D4C} MailboxManager::SubsystemInitialize - Using MAPI profile 'BlackBerryServer'
[40113] (06/17 09:57:50.404):{0x1D4C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_UI_STATE) Value=16384
[40113] (06/17 09:57:50.404):{0x1D4C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_CONNECT_FLAGS) Value=4
[40113] (06/17 09:57:50.404):{0x1D4C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_AUTH_PACKAGE) Value=9
[40113] (06/17 09:57:50.404):{0x1D4C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_ABP_ALLOW_RECONNECT) Value=1
[40113] (06/17 09:57:50.407):{0x1D4C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_CONNECT_FLAGS) Value=32772
[20137] (06/17 09:57:50.408):{0x1D4C} MailboxManager::InitializeProfile - OpenMsgStore (0x80040111)
[40113] (06/17 09:57:50.408):{0x1D4C} MailboxManager::InitializeProfile - HrSetOneProp(BlackBerryServer_Agent1,PR_PROFILE_CONNECT_FLAGS) Value=4
[20137] (06/17 09:57:50.408):{0x1D4C} MailboxManager::SubsystemInitialize - OpenMsgStore (0x80040111)
[30000] (06/17 09:57:50.409):{0x1D4C} [ENV] MAPI32.DLL: C:\Windows\system32\MAPI32.dll, Version: 1.0.2536.0
[30000] (06/17 09:57:50.409):{0x1D4C} [ENV] CDO.DLL: C:\Program Files (x86)\ExchangeMapi\cdo.dll, Version: 6.5.8069.0
[30000] (06/17 09:57:50.409):{0x1D4C} [ENV] Microsoft Management Console (MMC): C:\Windows\system32\mmc.exe, Version: 6.0.6001.18000
[30000] (06/17 09:57:50.410):{0x1D4C} [ENV] Failed to read 001e6602 reg value from the BlackBerry MAPI profile.
[30000] (06/17 09:57:50.410):{0x1D4C} [ENV] BlackBerry Mailbox Agent 1 - BESX Version 5.0.0.110
[30000] (06/17 09:57:50.410):{0x1D4C} [ENV] BES Service Name: BlackBerry Mailbox Agent
[30000] (06/17 09:57:50.410):{0x1D4C} [ENV] BlackBerry Dispatcher: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 5.0.0.103
[30000] (06/17 09:57:50.411):{0x1D4C} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (06/17 09:57:50.411):{0x1D4C} [ENV] BlackBerry MDS Connection Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 5.0.0.86
[30000] (06/17 09:57:50.411):{0x1D4C} [ENV] BlackBerry Database Consistency Service: NOT FOUND
[30000] (06/17 09:57:50.412):{0x1D4C} [ENV] BlackBerry Policy Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryPolicyServer.exe, Version: 5.0.0.97
[30000] (06/17 09:57:50.413):{0x1D4C} [ENV] BlackBerry Synchronization Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 5.0.0.100
[30000] (06/17 09:57:50.413):{0x1D4C} [ENV] BlackBerry Router: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 5.0.0.103
[30000] (06/17 09:57:50.414):{0x1D4C} [ENV] BlackBerry Controller: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 5.0.0.110
[30000] (06/17 09:57:50.414):{0x1D4C} [ENV] BlackBerry Alert: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 5.0.0.94
[30000] (06/17 09:57:50.415):{0x1D4C} [ENV] BlackBerry Attachment Service: C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 5.0.0.46
[45060] (06/17 09:57:50.415):{0x1D4C} {ConnectionPool::ValidatePool}: Pool is not initialized
[30000] (06/17 09:57:50.415):{0x1D4C} [ENV] [DB] SQLServer hostname: CPM-DBSRV, Database name: BESMgmt
[30480] (06/17 09:57:50.415):{0x1D4C} [CFG] BES failover mode is ACTIVE
[41120] (06/17 09:57:50.415):{0x1D4C} [CFG] Address Lookup is enabled
[41122] (06/17 09:57:50.415):{0x1D4C} [CFG] LDAP search is disabled, LDAP PIM search is disabled, LDAP ALP search is disabled
[41123] (06/17 09:57:50.415):{0x1D4C} [CFG] Using up to 10 external CDO Helpers in keep-alive mode
[41124] (06/17 09:57:50.415):{0x1D4C} [CFG] AddOwnerApptID is disabled
[41125] (06/17 09:57:50.415):{0x1D4C} [CFG] SetLocaleIDs is disabled
[40532] (06/17 09:57:50.415):{0x1D4C} [CFG] vCard conversion support has been enabled
[40892] (06/17 09:57:50.415):{0x1D4C} [CFG] GlobalRescan config: messaging:O, calendar:O, pim:O
[40000] (06/17 09:57:50.415):{0x1D4C} [CFG] MAPI Encoding is 1
[10277] (06/17 09:57:50.415):{0x1D4C} BlackBerry Messaging Agent CPM-BES Agent 1 failed to start. Error code 5305
[50106] (06/17 09:57:50.415):{0x1D4C} Stopping BlackBerry Mailbox Agent 1 for Server CPM-BES
[30000] (06/17 09:57:50.417):{0x10E0} [DIAG] EVENT=Register_thread, THREADID=0x10E0, THREADNAME="TimerThread"
[40000] (06/17 09:57:50.417):{0x10E0} [DEBUG] EVENTMSG="TimerThread thread started"
[40507] (06/17 09:57:51.389):{0xF7C} ExtUDPLogThread: Code on closing = 0
[30000] (06/17 09:57:51.389):{0xF7C} [DIAG] EVENT=Unregister_thread, THREADID=0xF7C, THREADNAME="ExtUDPLogThread"
[30065] (06/17 09:57:51.397):{0x1D4C} BlackBerry Mailbox Agent 1 for Server CPM-BES shutdown complete
====== END OF LOG ======
Specifically you can see the error code 5305, the odd bit about "Failed to read 001e6602 reg value from the BlackBerry MAPI profile" and the one that really worries me, "{ConnectionPool::ValidatePool}: Pool is not initialized". I can't find any info on that last error and it seems to be the breaking point between where my log stops and other people's logs keep going.

Any and all suggestions are welcome at this point.
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