Originally Posted by Imcrackedout

Hate to bring up an old thread, but wondering what the latest news regarding muffled/echo sounds with the otterbox. I just bought the otterbox for 8350i with direct connect (telus) and aside form having a very poor factory mic, it just got worse withe the otterbox. I filed out the hole on the bottom of the box but little to no improvement, and my callersare hearing thier own echo. To say the least, this blows, perhaps the next software update will correct or improve the factory mic. Anyone else try anything different for sound quality? I primarily use this as a business phone and as nice as it is to have emails/text and web access but I would really prefer my old school phone that worked very well. Is it just me or are we taking a step back with this darn new technology? How can a new phone be crap?