WARNING: Proceed with caution. A master reset will result in the loss of ALL user data!

Scroll to and select the Options icon.
Scroll to and select Security Options.

Scroll to and select General Settings.


Press the Menu key , then select Wipe Handheld.


The device is going to confirm that the data will be erased. Select Continue.
WARNING: A master reset will result in the loss of ALL user data!


Enter "blackberry" to confirm handheld wipe.