View Single Post
Old 06-23-2009, 11:09 PM   #3 (permalink)
New Member
Join Date: Jun 2009
Model: 8700
Carrier: t-mobile
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts

She (my client) is running XP Pro SP3. Office 2007 has been updated
to SP2.

I'll uninstall 4.7 and install 4.6 tomorrow morning. I don't know if she has an SD card...not even sure what that is. I'll ask her. The BB is being plugged directly into the PC.

Also, should mention I had a hard time getting 2007 upgrade installed. She had purchased it from Microsoft and then downloaded the .exe file. I did run the Office Diagnostics from within Office and it found 1 error, but didn't specify what it was. It said it fixed it.

Is there a known issue with 4.7?

Thank you...


Originally Posted by Dubdub View Post
what version of Windows are you running?

Download and install DM 4.6 without media manager. If you have an SD card in the BB, remove it.

Plug the BB directly into the PC,not via a HUB.
Offline   Reply With Quote