These are brand new messages. I only show two options Delete and Cancel. I have two mailboxeson my Blackberry..I have changed to "prompt" in both of the email boxes. I have also turned on and off my blackberry, in case it needed to be reset. Can I ask, when you chhose prompt on your phone, do you get an option to delete on handheld or delete mailbox? Perhaps the download corrupted, and I need to reinstall 4.5.