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Old 06-28-2009, 11:10 PM   #4 (permalink)
daphne
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Do you have mass media mode enabled on the phone?
Are you using Roxio or Windows Explorer?
Please give more details as to how you are connecting, if you get any error messages, etc.
Also don't use a USB hub-- you need to connect with a fully powered USB port, like on the back of the computer.
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