View Single Post
Old 06-29-2009, 08:29 AM   #7 (permalink)
zlaja
New Member
 
Join Date: Jun 2009
Model: 9000
PIN: N/A
Carrier: MTS
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

after trying to send message when "No PIN" appears for this user on BES status there is red cross in mobile mailbox for sent items.


Problem is with account "Joe.Hamster@predator.com". That user shares his mailbox with his assistant "Eve.Hamster@predator.com". She should see his mailbox, change calendar and send messages on behalf of him. When this Delivery option is enabled at MS Exchange 2007 server, BES can not support this user (Joe.Hamster) anymore.

here is part of MAGT log.

[40423] (06/26 16:06:11.385):{0x1080} {Joe.Hamster..at..predator.com} Queuing new mail through notification (external). EntryId=1219
[40724] (06/26 16:06:11.385):{0xDA0} {Joe.Hamster..at..predator.com} Get record key for this MAPI object, EntryId=1219
[40423] (06/26 16:06:11.385):{0x1080} {Eve.Hamster..at..predator.com} Queuing new mail through notification (external). EntryId=1220
[40435] (06/26 16:06:11.385):{0xDA0} {Joe.Hamster..at..predator.com} Queuing new mail through notification. EntryId=1219. Msgs Pending 0
[40724] (06/26 16:06:11.385):{0xA58} {Eve.Hamster..at..predator.com} Get record key for this MAPI object, EntryId=1220
[40435] (06/26 16:06:11.401):{0xA58} {Eve.Hamster..at..predator.com} Queuing new mail through notification. EntryId=1220. Msgs Pending 0
[40282] (06/26 16:06:11.448):{0xDA0} {Joe.Hamster..at..predator.com} Queuing DATA from network..at..etp2003.etp.eu.blackberry.net, Tag=-612510318, EntryId=1219
[40282] (06/26 16:06:11.448):{0xA58} {Eve.Hamster..at..predator.com} Queuing DATA from network..at..etp2003.etp.eu.blackberry.net, Tag=-612510318, EntryId=1220
[30083] (06/26 16:06:11.479):{0xDA0} {Joe.Hamster..at..predator.com} Sent ETP::STATUS to BlackBerry system, Tag=-612510318
[40700] (06/26 16:06:11.479):{0xB10} {Joe.Hamster..at..predator.com} Receiving packet from device, size=502, TransactionId=-148598339, Tag=-612510318, content type=OTAKEYGEN, cmd=0x3
[40000] (06/26 16:06:11.494):{0xB10} {Joe.Hamster..at..predator.com} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 377138482
[40000] (06/26 16:06:11.494):{0xB10} {Joe.Hamster..at..predator.com} *** OTAKEYGEN *** receiving ACTIVATION request, transID = 377138482
[30000] (06/26 16:06:11.494):{0xB10} {Joe.Hamster..at..predator.com} Sending data to Dispatcher, size=86, Tag=1362
[40000] (06/26 16:06:11.494):{0xB10} {Joe.Hamster..at..predator.com} SendToDispatcher, Tag=1362
[40000] (06/26 16:06:11.494):{0xB10} {Joe.Hamster..at..predator.com} Generating AES256 key
[40000] (06/26 16:06:11.494):{0x1774} [BIPP] Send data, Tag=1362
[40000] (06/26 16:06:11.494):{0x3A8} [BIPP] Received status DELIVERED, Tag=1362
[41079] (06/26 16:06:11.510):{0xB10} {Joe.Hamster..at..predator.com} PagerImp::SaveChanges: changed items = 54, 70, 74, 85 Size = 298
[30083] (06/26 16:06:11.510):{0xA58} {Eve.Hamster..at..predator.com} Sent ETP::STATUS to BlackBerry system, Tag=-612510318
[40700] (06/26 16:06:11.510):{0x1010} {Eve.Hamster..at..predator.com} Receiving packet from device, size=502, TransactionId=-148598339, Tag=-612510318, content type=OTAKEYGEN, cmd=0x3
[40000] (06/26 16:06:11.526):{0x1010} {Eve.Hamster..at..predator.com} *** OTAKEYGEN *** Failed to get password for the ACTIVATION request.
[40000] (06/26 16:06:11.526):{0x1010} {Eve.Hamster..at..predator.com} *** OTAKEYGEN *** sending ABORT_TRANSACTION, transID = 377138482
[40583] (06/26 16:06:11.526):{0x1010} {Eve.Hamster..at..predator.com} Sending packet to device, Size=47, Tag=1363, TransactionId=-901470621
[40279] (06/26 16:06:11.526):{0x1010} {Eve.Hamster..at..predator.com} SubmitToRelaySendQ, Tag=1363
[40279] (06/26 16:06:11.526):{0x1010} {Eve.Hamster..at..predator.com} SubmitToRelaySendQ, Tag=-612510318
[40000] (06/26 16:06:11.526):{0x1774} [BIPP] Send data, Tag=1363
[40000] (06/26 16:06:11.526):{0x1774} [BIPP] Send status DATA_ACCEPTED, Tag=-612510318
[40000] (06/26 16:06:11.526):{0xB10} {Joe.Hamster..at..predator.com} *** OTAKEYGEN *** sending KEY_ACCEPT transID = 377138482
[40583] (06/26 16:06:11.526):{0xB10} {Joe.Hamster..at..predator.com} Sending packet to device, Size=248, Tag=1364, TransactionId=-901458629
[40279] (06/26 16:06:11.526):{0xB10} {Joe.Hamster..at..predator.com} SubmitToRelaySendQ, Tag=1364
[40279] (06/26 16:06:11.526):{0xB10} {Joe.Hamster..at..predator.com} SubmitToRelaySendQ, Tag=-612510318
[40000] (06/26 16:06:11.526):{0x1774} [BIPP] Send data, Tag=1364
[40000] (06/26 16:06:11.526):{0x1774} [BIPP] Send status DATA_ACCEPTED, Tag=-612510318
[40239] (06/26 16:06:11.541):{0xDA0} {Joe.Hamster..at..predator.com} Still handled by desktop
[30160] (06/26 16:06:11.541):{0xDA0} {Joe.Hamster..at..predator.com} GetDeviceId() did not return a PIN, PIN currently is not set for this user.
[41079] (06/26 16:06:11.541):{0xDA0} {Joe.Hamster..at..predator.com} PagerImp::SaveChanges: changed items = 91 Size = 8
[40442] (06/26 16:06:11.541):{0xDA0} User settings: email=Joe.Hamster..at..predator.com, routing=Joe.Hamster..at..predator.com, service=, device=, calendar=1, MDS=1, userOTAFM=0, incradle=0, SMIME=0, sentItems=1, dir=joeh, server=SVJATOVID
[40239] (06/26 16:06:11.541):{0xB10} {Joe.Hamster..at..predator.com} Still handled by desktop
[30160] (06/26 16:06:11.541):{0xB10} {Joe.Hamster..at..predator.com} GetDeviceId() did not return a PIN, PIN currently is not set for this user.
[40442] (06/26 16:06:11.541):{0xB10} User settings: email=Joe.Hamster..at..predator.com, routing=Joe.Hamster..at..predator.com, service=, device=, calendar=1, MDS=1, userOTAFM=0, incradle=0, SMIME=0, sentItems=1, dir=joeh, server=SVJATOVID
[30000] (06/26 16:06:11.541):{0x17F4} {Joe.Hamster..at..predator.com} Sending data to Dispatcher, size=355, Tag=1365
[40000] (06/26 16:06:11.541):{0x17F4} {Joe.Hamster..at..predator.com} SendToDispatcher, Tag=1365
[40000] (06/26 16:06:11.541):{0x1774} [BIPP] Send data, Tag=1365
[40000] (06/26 16:06:11.541):{0x3A8} [BIPP] Received status DELIVERED, Tag=1365
[40000] (06/26 16:06:12.088):{0x3A8} [BIPP] Received status DELIVERED, Tag=1363
[40000] (06/26 16:06:12.354):{0x3A8} [BIPP] Received status DELIVERED, Tag=1364
[40239] (06/26 16:06:39.495):{0x17F4} {Joe.Hamster..at..predator.com} Still handled by desktop
[30160] (06/26 16:06:39.495):{0x17F4} {Joe.Hamster..at..predator.com} GetDeviceId() did not return a PIN, PIN currently is not set for this user.
[40442] (06/26 16:06:39.495):{0x17F4} User settings: email=Joe.Hamster..at..predator.com, routing=Joe.Hamster..at..predator.com, service=, device=, calendar=1, MDS=1, userOTAFM=0, incradle=0, SMIME=0, sentItems=1, dir=joeh, server=SVJATOVID
[40690] (06/26 16:07:00.605):{0xA58} {Eve.Hamster..at..predator.com} Starting message status rescan
[40570] (06/26 16:07:00.621):{0xA58} {Eve.Hamster..at..predator.com} FindAndQueueNewMessageStatusUpdates - Queuing new Message Status Update detected for RefId=-1122481474
[40691] (06/26 16:07:00.621):{0xA58} {Eve.Hamster..at..predator.com} Message status rescan completed
[30247] (06/26 16:07:07.481):{0x19C} Server stats - Msgs: Forwarded 719, Sent 36, Pending 1, Expired 0, Filtered 0
[40000] (06/26 16:07:11.356):{0x3A8} [BIPP] Received datagram, Tag=750
[40000] (06/26 16:07:11.356):{0xDA0} {Vrasidas.Grafakos..at..predator.com} Processed MULTI_STATS from Dispatcher, Tag=750
[40000] (06/26 16:07:30.013):{0x3A8} [BIPP] Received status DELIVERED, Tag=1360
Offline   Reply With Quote