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Old 06-30-2009, 05:31 AM   #10 (permalink)
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Join Date: Jun 2009
Model: 9000
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I've tried same process with new user.
After unpacking brand new mobile device (BB 8310) and adding never used SIM card (mobile operater has activated Blackberry services on SIM), phone sucessfully updated Service Book.

I've created new user in MS Exchange 2007 and added mail forwarding to other exchange user. Next step was adding this user in BES. After that I've tried to activate mobile user on BES and receive message "An error occurred. Please contact your System Administrator". Next step was to remove user from BES, then to turn off email forwarding, then added user on BES and enterprise activation on mobile device was sucessful. After that I've activated mail forwarding on MS EXchange and it seems to work okay.
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