This is my first Blackberry and I am having difficulties to use the basic functions:

• Unable to sync it with Apple Mac even though I have downloaded the correct version of PocketMac
• Unable to use the Voice Activated function since I have chosen to turn on the Mass Storage Mode.
• Unable to use the browser since then, but still able to send and receive e-mails
• Can swith on the Bluetooth but not able to pair it with my Mac or any mobile phones

Any suggestion is welcome as I do not get support from the official BB website. I tried to call the service provider (orange) but I was kept waiting for more than half hr and no one answered.
Many thanks in advance!
ada338