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surfgrom04 Offline
Thumbs Must Hurt
 
Posts: 75
Join Date: Jun 2007
Model: 9630
PIN: N/A
Carrier: Verizon
Default 07-01-2009, 03:18 PM

Quote:
Originally Posted by dharari View Post
I don't see the Tour listed when I sign in for an upgrade. If I try to add a line to the family plan, the tour shows up as a preorder option. So for me it hasn't been fixed yet?
Has anyone been able to preorder by phone? When I called yesterday they told me I could not preorder by phone to upgrade.
I'm having the same problem--I go to the pre-order webpage, click on "upgrade" (as I am eligable for a new every two), and then the Tour is not listed as one of the devices I can choose.

I called Verizon on this, and was told that customers upgrading could not pre-order. This is frustrating, and perhaps worth another call to Verizon...
   
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