I work in technical support and I feel your pain mate... however I would expect you are probably paid to take that kind of stick like me. You may not work in customer services so you feel you shouldn't take that crap and in all honesty you shouldn't... but the truth is that to the consumer you are another drone in a call centre, the only face of a business they can speak to.

Thats why call centre jobs pay well... and also have a high turn over in staff in some cases.

I hate my job, but thats why im leaving in August to go to uni, hurray!!!