I had been to that site but it says that my blackberry isn't registered with that data service provider, so it got me thinking that that CLARO may not be from Dominican Republic and that's why I specified the country in the last post and also clarified that I had followed the on screen steps to register the device with the data provider.

I really don't want to to go to the carrier because I don't have the time, is there anything else I can do?