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Old 07-06-2009, 04:45 PM   #2 (permalink)
penguin3107
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Quote:
Originally Posted by Shanlw99 View Post
If I call my help desk and tell them that the Tour is another 8830 (when it's really my 9630) and ask for enterprise activation will it go through on my Tour?
If they have Enterprise Service Policy set up on the BES, then no, it will not work. Enterprise Service Policy can be set up to only allow specific device models to activate. If BES is configured to disallow the Tour, then there's no way around it.

Quote:
Originally Posted by Shanlw99 View Post
Does the BES server need to know which model of Blackberry I'm running in order to send me corporate email?
It doesn't need you or anyone to tell it what model it is. BES will determine the device model as part of the activation process and if the model isn't supported on your BES it simply won't activate.
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