BlackBerry Forums Support Community - View Single Post - Receiving all email on Outlook but not all on Device

balders33 · 07-07-2009, 07:22 AM

I have 3 accounts configured:

IMAP - work email address
@hotmail.com
@live.co.uk

I get all the emails through on my device for the 2 hotmail accounts but on the IMAP account, roughly 10% of emails that appear in Outlook do not appear on my device. Also I notice that on the IMAP account, the mails regularly dissapear after a number of hours, so this morning my IMAP inbox was empty but I hadn't deleted any.

I've been on the Blackberry Internet Service and unticked "synchronise deleted items" on the IMAP account - would that solve the emails deleting themselves automatically, but I'm at a loss to understand why I'm not getting roughly 10% of the emails from that account on my device?

07-07-2009, 07:22 AM	#1 (permalink)
balders33 New Member Join Date: Jul 2009 Model: Storm PIN: N/A Carrier: Vodafone Posts: 1 Post Thanks: 0 Thanked 0 Times in 0 Posts	Receiving all email on Outlook but not all on Device Please Login to Remove! I have 3 accounts configured: IMAP - work email address @hotmail.com @live.co.uk I get all the emails through on my device for the 2 hotmail accounts but on the IMAP account, roughly 10% of emails that appear in Outlook do not appear on my device. Also I notice that on the IMAP account, the mails regularly dissapear after a number of hours, so this morning my IMAP inbox was empty but I hadn't deleted any. I've been on the Blackberry Internet Service and unticked "synchronise deleted items" on the IMAP account - would that solve the emails deleting themselves automatically, but I'm at a loss to understand why I'm not getting roughly 10% of the emails from that account on my device?
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