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the maddman · **OS:** 5.0.0.230

I have a BES 4.1.6 + Groupwise 7 install that is working fine with HTML. Version numbers all seem right to me, but the fact that you aren't getting the "Get Plain Text" menu item would make me think there is an issue with the service books.

Also, what version of Groupwise is running on the server?

the maddman Offline Knows Where the Search Button Is Posts: 44 Join Date: Jul 2007 Location: California Model: 9530 OS: 5.0.0.230 PIN: 305AD171 Carrier: Verizon	07-07-2009, 06:30 PM I have a BES 4.1.6 + Groupwise 7 install that is working fine with HTML. Version numbers all seem right to me, but the fact that you aren't getting the "Get Plain Text" menu item would make me think there is an issue with the service books. Also, what version of Groupwise is running on the server?