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Old 07-09-2009, 01:12 AM   #1 (permalink)
greeneink
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Join Date: Jul 2008
Location: Central Ohio
Model: TOUR
OS: 5.0.0.548
Carrier: Verizon
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Angry Letter to Verizon

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I'm sorry to start the new thread but I am becoming more and more pissed by the hour!!! If they didn't have the network, ARRRRGH
It's not like I can't get the discount with EVERY other provider.

I am writing to complain about Verizon choosing to block current customers that receive a corporate discount from upgrading to the BlackBerry Tour. The above # is available to upgrade and I cannot access the BB Tour option for upgrade. With 5 lines on my account and a BB data pkg on MY phone, I feel I pay a considerable sum on a monthly basis. To go to my local Verizon Corporate store generally takes about 1 1/2 hrs of my time that I can't afford to waste, I darn sure don't have 3+ hours to hang around on a product unvailing to attempt to get a new phone. I am very upset that Verizon has chosen to alienate there MOST loyal clientele with this current promotion. With nearly tens years of customer loyalty, I should think that I and many others would have earned the priviledge of 1st to order, not last. You have created a very dissappointed customer with your current business model.


Thanks for allowing me to vent. I'm not sure it really helped
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