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Old 07-12-2009, 12:40 PM   #1 (permalink)
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Join Date: Dec 2005
Location: San Diego
Model: 9630
Carrier: Verizon BIS / BES
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Default 16 people in front of me, 1.5 hour wait...

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Dropped into the Verizon store this morning to pick up a new Tour.

Got there at 10:16. They opened at 10:00.

There were 16 people on the list in front of me and the greeter told me it would be at least 1.5 hours!

I got the feeling that few of the people were there for the Tour though. The greeter told me they had 50-60 units, so no worries.

I put my name on the list and left. I'll get some other stuff done and go back.

These cell phone stores need to figure out a better way to process customers.
9630 #4 < 9630 #3 < 9630 #2 < 9630 < 9530 (returned) < 8703 < 7250
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