when I go to that link and type in PIN and Device ESN, I get the error message "device not accessible from HTML browser. Please use your device to access Blackberry internet service."

now what?

Also, each time I restart the BB, I now get asked for certifcate key -- i type it in and it then asks for old key from April 23, 2009. If I plug in w/ BB Desktop 4.7 running, that seems to handle it automatically, but if I'm not at home and had to do it, I'd be in trouble. any thoughts?