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monkeypaw · 07-18-2009, 05:19 AM

Did the phone previously work on this same router? Usually problems are due to the type of router, router settings or OS, poor quality of the broadband connection, phone OS, or defective phone.

Go into Manage Connections > Wi-Fi options > BB Key > Wi-Fi Diagnostics and see if there's an error under UMA.

Some of the error codes are here:
Wifi / UMA Error Codes - BlackBerryFAQ

07-18-2009, 05:19 AM	#2 (permalink)
monkeypaw BlackBerry Extraordinaire Join Date: Oct 2007 Location: Los Angeles Model: None PIN: N/A Carrier: ATT Posts: 1,638 Post Thanks: 0 Thanked 0 Times in 0 Posts	Did the phone previously work on this same router? Usually problems are due to the type of router, router settings or OS, poor quality of the broadband connection, phone OS, or defective phone. Go into Manage Connections > Wi-Fi options > BB Key > Wi-Fi Diagnostics and see if there's an error under UMA. Some of the error codes are here: Wifi / UMA Error Codes - BlackBerryFAQ
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