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Old 07-19-2009, 09:13 AM   #4 (permalink)
ndub33
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The Pin number is a unique identifier for BlackBerry devices. You can find your pin by going to Options>Status.

The Hex is the Hexidecimal version of the device's ESN number. It will probably be on the label in the battery cavity.
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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