Thread: OS Update Error
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Old 07-21-2009, 11:12 AM   #1 (permalink)
lovesthebb3
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Join Date: Dec 2008
Model: 9630
OS: 4.7.1.40
PIN: 30F4B6DF
Carrier: Sprint
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Default OS Update Error

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So my friend has the same blackberry as me, an 8310 from AT&T but she had an old OS. I backed up her phone before I started the OS update but then during the backup of the OS update it said there was a fatal error. The LED on her phone is consistently blinking twice and not booting up/turning on. I tried to hook her phone back up to restore the backup I made but the DM is not recognizing her phone (her PIN is not being populated). When I go to Backup and Restore it doesn't give me the option to restore the backup I had. Can I do anything to solve this on my own or do I need to bring it into AT&T?
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Kevin Allan Clark
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