I have used my Storm for about 6 months now, and I love it more each time the OS upgrades come out.
I am a heavy mail user, and once you get used to typing on the screen, it works great for that.
Yes, there are some quirks from time to time, but try using a Palm, Moto Q or any other smart phone, and you will appreciate the Storm.
Iphone is pretty, but just doesnt work here with ATT's crappy coverage.
Blackberry Storm2 (Verizon)