View Single Post
Old 08-17-2009, 08:21 PM   #9 (permalink)
BlackBerry Extraordinaire
Join Date: Jan 2006
Model: LEZ10
OS: 10.0.10
Carrier: Rogers CA
Posts: 1,704
Post Thanks: 20
Thanked 77 Times in 68 Posts

Originally Posted by Smacca View Post
Hi hrbuckley, thanks for the query. I've done that, it says:

Current Profile:smcparis (this is the name of my wi-fi in Paris)
SSID: smcparis
AP MAC Address: 8A:A2:0B:00:73:34
Security Type: Pre-Shared key (PSK)
Local IP Address:
Signal Level -78 dBm
Connection Data rate: 54Mbps
Status: Network acquired

Then under VPN it just has tickboxes with grey/yellow slashes through them. At the end it says:
Status: VPN profile is not found

Next comes Blackberry Infrastructure:

Connecting [tickbox with a red x in it]
Authenticating Router [tickbox with a grey/yellow slash in it]
Authenticating Server [tickbox with a grey/yellow slash in it]

...and that's it.

regards, Seán
Ok, so do you have DHCP configured on your router?

You should see something more like this:
Current Profile: JasperWPA
AP MAC Address: 00:10:18:90:20:DB
Security Type: Pre-Shared Key (PSK)
Association: Successful
Authentication: Successful
Local IP Address:
Signal Level: -52 dBm
Connection Data Rate: 48 Mbps
Status: Network acquired
Authentication Failure Reason:
Network Type: 802.11b/g
Network Channel: 5
Pairwise Cipher: TKIP
Group Cipher: TKIP
Gateway Address:
DHCP: Successful
Primary DNS:
Secondary DNS:
DNS suffix: lan
Subnet Mask:
Server Domain Suffix:
Certificate: Not Applicable
Software Token: Not Applicable
L3 Auth:

You need to have at least a Gateway Address because what you want to see below that is:
BlackBerry Infrastructure
Address Used: //
IP Used:;51268
Connecting: Successful
Authenticating router: Successful
Authenticating server: Successful
Last Contact At: Jul 30, 2009 6:11 PM

BTW you can email these reports to yourself to save typing. When you get a gateway it should start to work, but you also want to have at least a Primary DNS configured.
My other Blackberry is a PlayBook.
Offline   Reply With Quote