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Old 08-20-2009, 10:10 AM   #1 (permalink)
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Exclamation After enterprise activation get all 30 days worth of email on new device

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Here is the issue, a director (of course) wants to enterprise activate a new unit but at the time of activation have 30 days (or more if possible) of mail on the device.
I have already called RIM and their official answer is 14 days or 750 items, I knew that was coming.
However have any of you ever done something like this?
Here was RIM’s “unsupported/unofficial” answer. Install the desktop manager and sync mail, contacts, ect… on to the device and then back it up. Wipe device and EA device. Then restore just the mail PIM database. They will have some orphans at that time but that can be dealt with. We have tested and that does not work the desktop software only syncs from the point of setup forward so no joy. No we could set up a POP3 account and get all the mail and do the backup restore thing.
What have any of you done to do something similar to this? Are we missing something that this can be done via desktop manager? Is there a application that will hold their mail on the device until 15 days passes and then they will have 30 days. Any applications that they could access Outlook web access and get there 30 days of mail?
Any suggestions would be helpful.

Thank you.
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