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Old 08-20-2009, 10:23 AM   #2 (permalink)
penguin3107
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Quote:
Originally Posted by Crackberry_and_Coffee View Post
Install the desktop manager and sync mail, contacts, ectxxx8230; on to the device and then back it up.
Desktop Manager doesn't sync email.. so there's no way this would ever work.
I have a hard time believing that RIM instructed you to even try it.

Quote:
Originally Posted by Crackberry_and_Coffee View Post
we could set up a POP3 account and get all the mail and do the backup restore thing.
Would not work. Don't bother trying. Integrating an POP account via BIS does not get you any message pre-population at all. Pre-pop is a BES feature only.

Quote:
Originally Posted by Crackberry_and_Coffee View Post
What have any of you done to do something similar to this?
Nothing, because it's impossible to do.

Quote:
Originally Posted by Crackberry_and_Coffee View Post
Are we missing something that this can be done via desktop manager?
Nope.

Quote:
Originally Posted by Crackberry_and_Coffee View Post
Is there a application that will hold their mail on the device until 15 days passes and then they will have 30 days.
Nope.

Quote:
Originally Posted by Crackberry_and_Coffee View Post
Any applications that they could access Outlook web access and get there 30 days of mail?
Nope.

Quote:
Originally Posted by Crackberry_and_Coffee View Post
Any suggestions would be helpful.
I suggest that you accept the fact that what you want to do can't be done.

1. Message pre-population for BES has a limit of 14 days / 750 messages. It cannot be changed.
2. Desktop Manager doesn't sync email at all. Useless to you.
3. BIS doesn't even pre-populate any past messages. You only get message delivery from the point of integration going forward.

You might also want to instruct the user to utilize the Remote Search feature of BES which will allow the user to search their ENTIRE mailbox for previous messages.
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Last edited by penguin3107 : 08-20-2009 at 10:26 AM.
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