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Old 08-25-2009, 09:39 AM   #3 (permalink)
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Join Date: Aug 2009
Model: 7100t
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Hello friends. This still isn't working. I've run through all seven resolutions in that documentation to no avail. The email is reaching the users inbox with the etp.dat as an attachment. There are three attempts by the BlackBerry to activate and it generates 3 emails that reach the users inbox each time. The emails are 20 minutes apart.

One thing I notice is that when I run the iemstest.exe against the account I'm trying to activate I get all successes.

************************************************** ***
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - besadmin

Doe, John: Opening message store using
/o=Research in Motion/ou=RIM/cn=DominoUsers/cn=JDoe
/o=Research in Motion/ou=Exchange Administrative G
roup (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=ExchangeSvr/cn=Microsoft P
rivate MDB
Doe, John: Mailbox opened successfully
Doe, John: Root Folder opened successfully
Doe, John: Failed to create a folder in mailbox
Doe, John: CDO Server Name: ExchangeSvr
Doe, John: CDO Mailbox DN: /o=Research in Motion/ou=RIM/cn=DominoUsers/cn=JDoe
Doe, John: CDO logon successful
Doe, John: Get default calendar folder successful
Doe, John: Get calendar folder name successful: 'Calendar'
Doe, John: CDO test completed successfully
Doe, John: Active Directory permissions test completed successfully
************************************************** ***************

However, every 13 minutes in the Application log there are 4 warnings.

Event ID: 20265
( MAPIMailbox: CreateSearchFolder - Open folder failed (0x80070005) failed.

Event ID: 20265
(user) MAPIMailbox: GetSearchRootFolder - CreateFolder(1) (0x80070005) failed

Event ID: 20265
(user) MAPIMailbox: ~MAPIMailbox - DeleteAllDeviceSearches (0x00000000) failed

Event ID: 20154
User Doe, John not started

The BES server sits in a different site than the Exchange server it is trying to reach. I am using BES 5.0 & I have Exchange 2007 SP2.
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