phillyg1: I supporse you've downloaded WAP version of IM+. You should download and install Regular version and configure IM+ settings inside application. Try both HTTP and TCP modes and if it won't work, contact our support at
Mitch: please send us the description of your problem and our support will help you too. Since your initial purchase of IM+ we have added a lot of new features and fixed some issues, so I hope you will be satisfied ths time.