seanfleming001, thank you for the insightful post and thank you for agreeing with me! I am stuck with a phone that has a major design flaw. RIM has not addressed this problem on their support page and I am not going to pay just to talk with them. The Bold is a cool phone, but it's so funny how people just accept something even when it is wrong. So, I am not supposed to ask RIM if there is a fix for this or any kind of workaround to the use the other memory on the phone. Thanks for the laugh and the post!