Originally Posted by tgray

We are currently running Cingular devices (7280, 7290, 7100, 8700) on our internal Exchange network and BES 3.6. We force an itpolicy which removes the "internet browser" and the "mmode" browser, leaving only the "blackberry browser" using our internal proxy. By the way, reloading the firmware on a wiped device will bring back all 3 browsers at least until the itpolicy is pushed back down again.

Our latest issue: For some reason, the higher resolution devices (7100, 8700) only load page images as grayscale, or black and white, when using the BlackBerry Browser regardless of whether we browse internal or external sites. I assume that's to allow for quicker browsing, but we don't want quicker browsing, we want the page to show up the way it is suppose to - the way it shows up on the 7290s. As an example, we have a site where our BlackBerry users can see a graphical representation of how our stock is doing. Looks great on the 7290, but looks horrible on the 8700 and the 7100. It only shows up correctly if you wheel-click in the browser and select "Full Image" or something like that.

Any ideas?

I have searched and searched and searched, but the keywords I've been using seem to be fairly generic and usually I get lost in articles that do not seem to apply.

Thanks again...