After trying out the free download trial of BB Alerts I decided to purchase it from Handango.com. I went through the purchasing procedure which automatically included the download protection (£4.99p) It was supposed to be sent to my phone by SMS. This didn't happen. EVENTUALLY, I was told to download BB Alerts from my phone on tinyurl.com. I did this but was unable to get the download protection. I have repeatedly emailed handango about the this and was finally told to go through the purchasing procedure again!! I have paid for this and am obviously not going to get it. I do have the 1.75 version of BB Alerts on my phone now so will probably leave it, but will never deal with them again