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Old 10-13-2009, 09:31 AM   #1 (permalink)
Andy Whitehurst
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Join Date: Oct 2009
Location: UK
Model: 8900
Carrier: Orange
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Default New email symbol won't disappear?????????

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I bought an 8900 several days ago, and all is very well indeed except for my new mail messages. I have this symbol in the top left hand corner of my screen and it is telling me I have 2 new messages when actually in my gmail, which is the only mail I use, I don't have any.

I have tried restarting and taking the battery out etc

The only thing I can think of is that when I first started using the phone, my emails would appear in 2 folders, the one I use now AND another, which I subsequently hid/deleted/can't remember as it was bugging me. This was the folder in which I'd get announcements from BlackBerry. Not very smart I know.

How can I fix this problem please? I would like the other folder back OR the new mail messages turned OFF unless I actually have some.

Many thanks in advance for any assistance

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