Hello,

I have the same problem and when I unistalled and then reinstalled the software without Media Center (no Roxio) the problem still existed. I'm not quite sure why it works properly on some computers and not on others.

I also noticed that if the laptop wasn't connected to the network there was no problem at the "applying computer settings" stage, but as soon as I reconnect the problem came back.

I see this has been going on for months now, does Blackberry know how to fix this problem or not?